Terms and Conditions
General Terms of Use
These terms govern the relationship between Shibu Spins Casino and all registered players. By creating an account, players acknowledge reading, understanding, and accepting these conditions in their entirety. The casino reserves the right to modify terms with reasonable notice to active players.
Eligibility Requirements
Players must meet the following criteria to maintain active accounts:
- Minimum age of 19 years (or legal gambling age in jurisdiction)
- Resident of a jurisdiction where online gambling is permitted
- Not previously self-excluded or banned from the platform
- Capable of entering legally binding agreements
- Not acting on behalf of third parties
Account Responsibilities
Each player bears responsibility for maintaining account security. This includes protecting login credentials, enabling two-factor authentication where available, and reporting unauthorized access immediately. Shared accounts violate these terms and may result in closure.
Financial Terms
Deposits
Minimum and maximum deposit limits vary by payment method. The casino processes deposits during normal business operations, with instant crediting for most electronic methods. Failed deposits return to source accounts within 5-7 business days.
| Method | Processing | Minimum | Maximum |
|---|---|---|---|
| Interac | Instant | $20 | $10,000 |
| Credit Card | Instant | $20 | $5,000 |
| Cryptocurrency | 10-30 min | $30 | $50,000 |
| Bank Wire | 1-3 days | $100 | $100,000 |
Withdrawals
Withdrawal requests undergo security review before processing. Standard review completes within 24-48 hours for verified accounts. Large withdrawals may require enhanced verification procedures.
Withdrawal Limits
- Standard accounts: $5,000 per week
- VIP accounts: Up to $50,000 per week depending on tier
- Progressive jackpot wins: Paid according to game provider terms
Bonus Terms
General Bonus Conditions
All promotional offers carry specific terms outlined at the time of claim. Standard conditions include:
- Wagering requirements apply to bonus funds only
- Maximum bet restrictions during active bonus play ($10 unless specified)
- Game contribution percentages vary by category
- Time limits for completing wagering requirements
- One active bonus per account at any time
Bonus Abuse
The following activities constitute bonus abuse and may result in bonus forfeiture, account suspension, or permanent closure:
- Opening multiple accounts to claim bonuses
- Coordinating play with other players to minimize risk
- Using automated software or betting systems
- Exploiting technical errors or glitches
- Providing false information during registration
Responsible Gaming
Player Protection Tools
Shibu Spins provides the following self-management options:
- Deposit limits (daily, weekly, monthly)
- Session time limits and reminders
- Loss limits and cooling-off periods
- Self-exclusion options (temporary or permanent)
- Reality check notifications
Self-Exclusion
Players may request self-exclusion for periods of 6 months, 1 year, or permanently. During exclusion, the account remains inaccessible, marketing communications cease, and the player cannot register new accounts. Exclusion requests process within 24 hours.
Problem Gambling Resources
Players experiencing gambling difficulties should contact:
- Connex Ontario: 1-866-531-2600
- Gamblers Anonymous: GA.org
Intellectual Property
All content, graphics, software, and trademarks displayed on the platform remain the property of Shibu Spins or its licensors. Players may not reproduce, distribute, or create derivative works without explicit written permission.
Limitation of Liability
The casino provides services on an “as is” basis without warranties of uninterrupted access or error-free operation. Liability for technical issues, service interruptions, or third-party actions remains limited to the direct financial impact on player accounts.
Dispute Resolution
Players should first contact customer support for issue resolution. Unresolved disputes may proceed to the licensing authority’s dispute resolution service. Both parties agree to attempt good-faith resolution before pursuing external remedies.
Privacy and Data Protection
Information Collection
The casino collects personal information necessary for account operation, including:
- Identity verification documents
- Contact information
- Financial transaction records
- Gameplay and betting history
- Device and connection information
Data Usage
Collected information supports account management, regulatory compliance, fraud prevention, and service improvement. Marketing communications require explicit consent and include opt-out mechanisms.
Data Retention
Player data remains stored according to regulatory requirements, typically 5-7 years following account closure. Players may request data access or deletion subject to legal retention obligations.
Amendments
These terms may be modified with notice posted on the website. Continued use following notice constitutes acceptance of modified terms. Material changes affecting player rights include direct notification via registered email addresses.
Contact Information
Questions regarding these terms should be directed to customer support through the live chat feature or email system available within registered accounts.
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